WORST COMPANY TO WORK FOR! DO NOT WAIST YOUR TIME APPLYING! - QA Analyst Fiserv Employee Review

1.0
Feb 9, 2025
Recommend
CEO approval
Business Outlook

Pros

I guess you could be exposed to the financial field, depending on your position. Offered hybrid (remote on Fridays) but recently removed that option.

Cons

The management style is highly controlling. It’s possible to physically be at work, merely pretending to be productive by moving your mouse and typing, and still be seen as a successful employee. Management shows little concern for actual productivity and treats employees like children. Recently, they revoked the remote work option on Fridays, claiming it would enhance the culture (which we know isn't true!) and gave employees less than a month to adapt. They frequently lie, attributing last fall's layoffs to performance, but later admitted other factors were involved. They break agreements with employees hired as fully remote workers by forcing them to work onsite, even when there are legitimate medical reasons. They use Sapience Monitoring Software to track every computer move, doing so without notifying employees or obtaining written consent, which is illegal. Publicly, they say Sapience is used to improve efficiency, but privately, it’s used to single out non-conforming employees for termination. Upper management runs the company like a dictatorship, led by Frank Bisano, who has recently taken a role leading the Federal Social Security System (God help us!). They take pride in being considered one of the most admired companies, but it's unclear who they asked because employee reviews have worsened. Many complaints have been filed with the New Jersey Department of Labor regarding labor law violations, including the illegal use of Sapience and breaking work agreements with employees.

Explore other reviews about Fiserv

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work i love my team

Cons

depends on the department your in

4.0
Oct 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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