Sales focused company, zero Engineering culture - Software Developer Five9 Employee Review

2.0
Nov 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, good community of people

Cons

It is mostly a sales company, they've adopted a guerilla-sales ad marketing strategy which helps them sell their product to small to medium businesses. They have extremely outdated codebases, not scalable in many aspects. There have been some efforts to upgrade some parts of it but the core company runs largely through extremely outdated services. The worst is the Engineering culture, there is none. The sales and Marketing teams run the show. The recent shake in the management left its managers scared about their jobs, making the company culture even worse.

Explore other reviews about Five9

5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Treats you great. Control of your own schedule

Cons

Challenging clients, a lot of adversity based on escalation.

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a single pro, this company is awful

Cons

- Leadership promotes their boys club buddies that severely lack leadership skills - The product sucks. It's nowhere near industry standard - The culture is HORRIBLE. Very much sink or swim, no support, zero engagement with other employees unless you suck up to them or are in the office - Mid Market "RVP" leaders are some of the worst Ive ever seen. If you dont go to them to appease their ego for every little thing, they will "manage" you out - SKO was the worst broke company efforts Ive ever seen. Shouldnt have had one, this company is embarrassing. The public speakers and corny jokes were the most cringe thing Ive ever witnessed, Ive never felt more demotivated in my life - Boys club culture to the fullest, if you dont stroke everyones ego, you're out Stay far away from this company. Go to a real CX/UC company. FIve9 is begging for acquisition and no one will take them. The system is old and ugly. Run from this org. Don't bother.

4
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