Great Place to work - Datacenter Operations Technician Flexential Employee Review

5.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

learning opportunities Friendly co-workers Great benefits

Cons

lower end of pay compared to other companies

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Flexential Response
8mo
Thank you for sharing your experience! We’re thrilled you value the learning opportunities, supportive team, and benefits at Flexential. Our mission is to help every team member grow personally and professionally. We appreciate your feedback on compensation. While we review pay regularly to stay competitive, we also invest in career development, mentorship, and internal mobility so you can advance and increase earning potential. Thank you for being part of Flexential. We’re excited to support your growth!

Explore other reviews about Flexential

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, strong leadership, great customer base.

Cons

not many, amazing company, Lots of change

3.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with work life balance Really talented and fun coworkers. Direct upper management great with helping pursue your goals and gathering everyone together to make your job feel like you are in fact a part of a team. This made work enjoyable even when aggravated by other things.

Cons

Compensation and recognition don't match performance. Despite consistent 5-star reviews and going above-and-beyond (taking on extra projects beyond my pay grade), raises were minimal (e.g., 0.9% after a strong first year) and promotions were seemingly gifted on favoritism over performance. Higher leadership (SVPs/L1s) showed limited follow-through on innovative internal projects—e.g., we built data solutions that outperformed enterprise third-party solutions, but they were shelved with only vague "good job" responses and no real investment. L1 attempted to enforce a new corporate policy of flexwork on people living nearly 75 miles away from the nearest corporate satellite office to show. My employment contract did not state I needed to be hybrid yet they enforced it on me even when I didn't have a car and my nearest team member was 3 states over. Policy was dropped after 6 or so months. As a PE-owned company, resources seem heavily directed toward infrastructure expansion (new data centers) rather than employee rewards or reinvestment in existing systems. This leads to frustration when teams outperform but see little financial upside. DCIM and data infrastructure feel under-resourced—limited data engineers, poor visibility into key datasets, infrequent health checks, and surveillance gaps create risks for outages and long-term reliability.

4
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