Associate Data Center Technician - Associate Data Center Technician Flexential Employee Review

2.0
Apr 17, 2016
Recommend
CEO approval
Business Outlook

Pros

+ Lots of Fatty Snacks, Sugar + K-Cup Coffee + Night shifts are not as busy + A 9 months of being paid $13.61, you are promised $15.75; If you are not terminated by then.

Cons

Where to begin... - Management is horrible, from the Sales making mistakes that could get the company Sued to the understaffed Facility employees. - Data Center labeling Standards are not consistent, Circuits are mislabeled, and some clients are charged for circuits that should of been deprovisioned (Customers can sue for that too) - When dealing with Incident Resolution, the company does not alert the clients of serious network problems, and miss informs clients on purpose, to make sure no they do not have to pay compensation. - Management looks down on most employees to the point where there is no trust, you will be sitting in a room as glass windows surround you. - Giving and supplying customers with FALSE information, if one customer decides to audit their circuits they have a LAWSUIT on their hands. It even worries employees at times, of how bad it is. - You will end up doing more than your fair share of work for the pay amount, they will hire and promise a "Pay Raise" but will find a reason to fire you a month before that happens. - There is no flexibility for tardiness, two sections entering this specific facility were having construction on two major roads getting to the facility. - None of the tools work, only tools that work the electricians own. - Some locations are HIGHLY understaffed, and bringing this up will get you noticed and told by management you are "Out of line" - 9 months you are paid $13.61, you do way more than you are paid to do. - Benefits are not as great as other companies. - There is no Organization, I've seen employees leave during shift to get no essential items !!

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5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, strong leadership, great customer base.

Cons

not many, amazing company, Lots of change

3.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with work life balance Really talented and fun coworkers. Direct upper management great with helping pursue your goals and gathering everyone together to make your job feel like you are in fact a part of a team. This made work enjoyable even when aggravated by other things.

Cons

Compensation and recognition don't match performance. Despite consistent 5-star reviews and going above-and-beyond (taking on extra projects beyond my pay grade), raises were minimal (e.g., 0.9% after a strong first year) and promotions were seemingly gifted on favoritism over performance. Higher leadership (SVPs/L1s) showed limited follow-through on innovative internal projects—e.g., we built data solutions that outperformed enterprise third-party solutions, but they were shelved with only vague "good job" responses and no real investment. L1 attempted to enforce a new corporate policy of flexwork on people living nearly 75 miles away from the nearest corporate satellite office to show. My employment contract did not state I needed to be hybrid yet they enforced it on me even when I didn't have a car and my nearest team member was 3 states over. Policy was dropped after 6 or so months. As a PE-owned company, resources seem heavily directed toward infrastructure expansion (new data centers) rather than employee rewards or reinvestment in existing systems. This leads to frustration when teams outperform but see little financial upside. DCIM and data infrastructure feel under-resourced—limited data engineers, poor visibility into key datasets, infrequent health checks, and surveillance gaps create risks for outages and long-term reliability.

4
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