Good place to start out - Data Center Support Technician Flexential Employee Review

3.0
Aug 24, 2016
Recommend
CEO approval
Business Outlook

Pros

As a colocation data center you will work many different customers who have an array of technologies. Due to small number of employees you will also help with many tasks outside of your normal role giving you a lot of experience with everything that happens in a data center. Second shift with 4 10 hour days is fantastic.

Cons

Due to small number of employees you will help with many tasks outside of your normal role regardless of whether or not you should be doing it.

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Flexential Response
9y
thanks for your insight on working at Peak 10! Since we work to support our customers 24/7 and support our other team members, we do go outside the scope of our job descriptions to "get the job done". At the end of the day..........we CARE. We care about each other and about our customers. We hope that giving access to responsibilities that are outside the norm only adds to a positive variety of professional challenges.

Explore other reviews about Flexential

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, strong leadership, great customer base.

Cons

not many, amazing company, Lots of change

3.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with work life balance Really talented and fun coworkers. Direct upper management great with helping pursue your goals and gathering everyone together to make your job feel like you are in fact a part of a team. This made work enjoyable even when aggravated by other things.

Cons

Compensation and recognition don't match performance. Despite consistent 5-star reviews and going above-and-beyond (taking on extra projects beyond my pay grade), raises were minimal (e.g., 0.9% after a strong first year) and promotions were seemingly gifted on favoritism over performance. Higher leadership (SVPs/L1s) showed limited follow-through on innovative internal projects—e.g., we built data solutions that outperformed enterprise third-party solutions, but they were shelved with only vague "good job" responses and no real investment. L1 attempted to enforce a new corporate policy of flexwork on people living nearly 75 miles away from the nearest corporate satellite office to show. My employment contract did not state I needed to be hybrid yet they enforced it on me even when I didn't have a car and my nearest team member was 3 states over. Policy was dropped after 6 or so months. As a PE-owned company, resources seem heavily directed toward infrastructure expansion (new data centers) rather than employee rewards or reinvestment in existing systems. This leads to frustration when teams outperform but see little financial upside. DCIM and data infrastructure feel under-resourced—limited data engineers, poor visibility into key datasets, infrequent health checks, and surveillance gaps create risks for outages and long-term reliability.

4
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