Change isn't always for the best - Anonymous employee Flexential Employee Review

2.0
Apr 19, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited time off $1000 Job Related Training Benefit Work/Life Balance

Cons

Since the acquisition the company has gone from having a female CEO and several female executives to 1. Those that have been with the company for a long time are "choosing" to retire early although we all know this isn't what really happened. There is no such thing as career progression or any path to promotion. Every department seems to be seeing less staff but more responsibility without the extra $$ incentive to make it worth it. There is no communication and most of us have no idea what is going on yet, leadership loves to talk about transparency and communication on every all-hands call. You never know someone has left the company until you try to email them and get the automated email telling you they are no longer there. The culture is quickly turning toxic and it feels like we are all on a slowly sinking ship.

avatar
Flexential Response
7y
Thanks for the feedback! We are working hard on several initiatives you mentiob here. First, our career planning process will formally launch to employees the 2nd week of September and will wrap in the October timeframe. This will be launched with formally mapped career paths across multiple functions. We've had it on the integration map for so long that you might question whether it's coming - it is! And it's on time! We've tried hard to create more communication opportunities other than just our quarterly all hands (the summer series, the Flex 15, the meet and eat with the CEO, and location town halls to name a few) with a goal to increase 2-way communication and feedback.

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5.0
Jul 1, 2026
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Pros

Amazing culture, strong leadership, great customer base.

Cons

not many, amazing company, Lots of change

3.0
Mar 16, 2026
Recommend
CEO approval
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Pros

Flexibility with work life balance Really talented and fun coworkers. Direct upper management great with helping pursue your goals and gathering everyone together to make your job feel like you are in fact a part of a team. This made work enjoyable even when aggravated by other things.

Cons

Compensation and recognition don't match performance. Despite consistent 5-star reviews and going above-and-beyond (taking on extra projects beyond my pay grade), raises were minimal (e.g., 0.9% after a strong first year) and promotions were seemingly gifted on favoritism over performance. Higher leadership (SVPs/L1s) showed limited follow-through on innovative internal projects—e.g., we built data solutions that outperformed enterprise third-party solutions, but they were shelved with only vague "good job" responses and no real investment. L1 attempted to enforce a new corporate policy of flexwork on people living nearly 75 miles away from the nearest corporate satellite office to show. My employment contract did not state I needed to be hybrid yet they enforced it on me even when I didn't have a car and my nearest team member was 3 states over. Policy was dropped after 6 or so months. As a PE-owned company, resources seem heavily directed toward infrastructure expansion (new data centers) rather than employee rewards or reinvestment in existing systems. This leads to frustration when teams outperform but see little financial upside. DCIM and data infrastructure feel under-resourced—limited data engineers, poor visibility into key datasets, infrequent health checks, and surveillance gaps create risks for outages and long-term reliability.

4
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