They call us Flexperts now - Anonymous employee Flexential Employee Review

2.0
Apr 27, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They started a Star Awards program with unlicensed use of Star Wars material.

Cons

They call us Flexperts now, which according to urban dictionary means "a poor guy in IT business forced to use dead technos." I guess you get what you get when you are late to the .com name game.

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Flexential Response
7y
Thanks for the feedback. We offer a formal rewards and recognition program that offers a cash award and a fun take on Star Wars. We purchase some licensed material and we do some themes that are generally pop themes. We refresh our R&R program about every 2 years so I hope you will like the new theme we roll out in 2019. Just like Flexential - Flexpert is a play on a word and not meant to be an actual word. For our use, it denotes an Expert that works at Flexential.

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Pros

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Cons

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3.0
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Pros

Flexibility with work life balance Really talented and fun coworkers. Direct upper management great with helping pursue your goals and gathering everyone together to make your job feel like you are in fact a part of a team. This made work enjoyable even when aggravated by other things.

Cons

Compensation and recognition don't match performance. Despite consistent 5-star reviews and going above-and-beyond (taking on extra projects beyond my pay grade), raises were minimal (e.g., 0.9% after a strong first year) and promotions were seemingly gifted on favoritism over performance. Higher leadership (SVPs/L1s) showed limited follow-through on innovative internal projects—e.g., we built data solutions that outperformed enterprise third-party solutions, but they were shelved with only vague "good job" responses and no real investment. L1 attempted to enforce a new corporate policy of flexwork on people living nearly 75 miles away from the nearest corporate satellite office to show. My employment contract did not state I needed to be hybrid yet they enforced it on me even when I didn't have a car and my nearest team member was 3 states over. Policy was dropped after 6 or so months. As a PE-owned company, resources seem heavily directed toward infrastructure expansion (new data centers) rather than employee rewards or reinvestment in existing systems. This leads to frustration when teams outperform but see little financial upside. DCIM and data infrastructure feel under-resourced—limited data engineers, poor visibility into key datasets, infrequent health checks, and surveillance gaps create risks for outages and long-term reliability.

4
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