Company has been gutted of values and talent. - Anonymous employee Flexential Employee Review

1.0
Jun 28, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Still some very smart and great employees left who are true advocates for the business and clients. Unfortunately, none of them are in the C-Suite and most are looking to leave.

Cons

Internal chaos, confusion, and clueless C-Levels are running the show. Internally, the new name and branding is running joke. "Power of People" yet company is cutting benefits, cutting critical positions without much thought, and placing customer satisfaction well below the bottom line as far as priorities. Pay, quality of life, and product are far behind competitors. Things are only getting worse. Executives will not take any responsibility and will cast blame on the merger or those beneath them.

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Flexential Response
7y
Thanks for the feedback. We have been working hard around our product offering even though we are doing some standardization here to ensure we scale the business and offer a solid customer experience. In terms of quality of life - we offer more virtual work opportunities, a better shift pivot to allow for training at work, and we instituted unlimited PTO to support work-life balance. Unlimited PTO is great to use for kids activities, to aid in caring for aging parents, to help you pursue the adoption process, to help housetrain a new puppy, or take a bucket list vacation. Our benefits program was not cut. We now offer more benefits and spread the spend over more than just medical insurance to ensure we touch more employees. We increased the 401k match significantly (used to be a 50% match on 4% and it increased to a 75% match on 6%), we increased participation into the bonus plan (includes all exempt employees now instead of a small subsection), we now offer improved maternity / paternity benefits, and we increased employer provided life insurance.

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5.0
Jul 1, 2026
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CEO approval
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Pros

Amazing culture, strong leadership, great customer base.

Cons

not many, amazing company, Lots of change

3.0
Mar 16, 2026
Recommend
CEO approval
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Pros

Flexibility with work life balance Really talented and fun coworkers. Direct upper management great with helping pursue your goals and gathering everyone together to make your job feel like you are in fact a part of a team. This made work enjoyable even when aggravated by other things.

Cons

Compensation and recognition don't match performance. Despite consistent 5-star reviews and going above-and-beyond (taking on extra projects beyond my pay grade), raises were minimal (e.g., 0.9% after a strong first year) and promotions were seemingly gifted on favoritism over performance. Higher leadership (SVPs/L1s) showed limited follow-through on innovative internal projects—e.g., we built data solutions that outperformed enterprise third-party solutions, but they were shelved with only vague "good job" responses and no real investment. L1 attempted to enforce a new corporate policy of flexwork on people living nearly 75 miles away from the nearest corporate satellite office to show. My employment contract did not state I needed to be hybrid yet they enforced it on me even when I didn't have a car and my nearest team member was 3 states over. Policy was dropped after 6 or so months. As a PE-owned company, resources seem heavily directed toward infrastructure expansion (new data centers) rather than employee rewards or reinvestment in existing systems. This leads to frustration when teams outperform but see little financial upside. DCIM and data infrastructure feel under-resourced—limited data engineers, poor visibility into key datasets, infrequent health checks, and surveillance gaps create risks for outages and long-term reliability.

4
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