Toxic - Anonymous employee Flexential Employee Review

1.0
Aug 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much really. There is some innovation going on and the data centers are indeed impressive. And many execs drive real nice sedan's!!

Cons

Simply put, the former cultures of Peak 10 and Viawest have been reworked into a toxic work environment. Leadership is concerned primarily with watching their own backs and there is little concern for most employees well being. this is also now a VERY promote-from-outside company. New management will bring in new blood while getting rid of the great talent that built the foundations of the company, but hey, if it saves some $$$, thats the way to go!!

avatar
Flexential Response
7y
Thanks for the feedback. We continue to promote from within. Over the last two quarters, we have promoted more than 100 of our employees into roles with increasing responsibilities. We are heavily investing in training and certifications to ensure that trend continues. In terms of the work environment, we boast local and fleet wide employee programming including bringing charitable opportunities into the workplace to make it easy for our team to "give back".

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5.0
Jul 1, 2026
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CEO approval
Business Outlook

Pros

Amazing culture, strong leadership, great customer base.

Cons

not many, amazing company, Lots of change

3.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with work life balance Really talented and fun coworkers. Direct upper management great with helping pursue your goals and gathering everyone together to make your job feel like you are in fact a part of a team. This made work enjoyable even when aggravated by other things.

Cons

Compensation and recognition don't match performance. Despite consistent 5-star reviews and going above-and-beyond (taking on extra projects beyond my pay grade), raises were minimal (e.g., 0.9% after a strong first year) and promotions were seemingly gifted on favoritism over performance. Higher leadership (SVPs/L1s) showed limited follow-through on innovative internal projects—e.g., we built data solutions that outperformed enterprise third-party solutions, but they were shelved with only vague "good job" responses and no real investment. L1 attempted to enforce a new corporate policy of flexwork on people living nearly 75 miles away from the nearest corporate satellite office to show. My employment contract did not state I needed to be hybrid yet they enforced it on me even when I didn't have a car and my nearest team member was 3 states over. Policy was dropped after 6 or so months. As a PE-owned company, resources seem heavily directed toward infrastructure expansion (new data centers) rather than employee rewards or reinvestment in existing systems. This leads to frustration when teams outperform but see little financial upside. DCIM and data infrastructure feel under-resourced—limited data engineers, poor visibility into key datasets, infrequent health checks, and surveillance gaps create risks for outages and long-term reliability.

4
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