Pros
- Most individuals outside of senior management and sales want to make a positive difference - Lots of unique and interesting challenges allow for fast-paced learning - There is an unlimited PTO policy, and depending on the position working hours can be flexible - Customers are generally nice and collaborative
Cons
- Company was being driven towards a future that is not sustainable and senior leadership attempted to ignore major competitors. - Complete lack of clarity and vision for the future progress of the organization, led to different teams working towards opposite goals, or working the same problem. - Major staff attrition and high turnover led to under skilled employees put in compromised situations. - Company leadership actively attempted to hide or lie to staff about current status or events. - Company had no regard for employee wellness- Constantly cutting benefit programs and attempted to hide behind a yearly survey. Staff had actively spoken out about benefit reductions to deaf ears in senior leadership and HR. - Some sales regions held teams hostage with promises that cannot be delivered and a "just do it" attitude. This led to downstream teams constantly missing goals and deliverables. - Concerns and solutions voiced by staff commonly were not heard or are considered "impossible" without discussion. - Senior leadership was constantly buried in meetings and had no time to focus on bettering the organization. - No clear direction was given to staff members or managers, it was impossible to give an employee any input into their growth within the organization until 2 weeks before it goes into place. - Sometimes- verbal promises of salary increases didn't go into effect on time or were reneged. It was common for salary increases to only be said verbally and never be written down. - Merit increases have greatly decreased or completely stopped within the past 2 years. - Staff salaries are commonly well below the industry average for nearly every position, even in comparable markets. - Salaried staff were commonly overworked and were working 50-70 hours in a week. - Diversity and inclusion was not a important aspect of the company culture.