Misdirection and Mismanagement Define a Disasterous Merger - Anonymous employee Flexential Employee Review

1.0
Aug 5, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Most individuals outside of senior management and sales want to make a positive difference - Lots of unique and interesting challenges allow for fast-paced learning - There is an unlimited PTO policy, and depending on the position working hours can be flexible - Customers are generally nice and collaborative

Cons

- Company was being driven towards a future that is not sustainable and senior leadership attempted to ignore major competitors. - Complete lack of clarity and vision for the future progress of the organization, led to different teams working towards opposite goals, or working the same problem. - Major staff attrition and high turnover led to under skilled employees put in compromised situations. - Company leadership actively attempted to hide or lie to staff about current status or events. - Company had no regard for employee wellness- Constantly cutting benefit programs and attempted to hide behind a yearly survey. Staff had actively spoken out about benefit reductions to deaf ears in senior leadership and HR. - Some sales regions held teams hostage with promises that cannot be delivered and a "just do it" attitude. This led to downstream teams constantly missing goals and deliverables. - Concerns and solutions voiced by staff commonly were not heard or are considered "impossible" without discussion. - Senior leadership was constantly buried in meetings and had no time to focus on bettering the organization. - No clear direction was given to staff members or managers, it was impossible to give an employee any input into their growth within the organization until 2 weeks before it goes into place. - Sometimes- verbal promises of salary increases didn't go into effect on time or were reneged. It was common for salary increases to only be said verbally and never be written down. - Merit increases have greatly decreased or completely stopped within the past 2 years. - Staff salaries are commonly well below the industry average for nearly every position, even in comparable markets. - Salaried staff were commonly overworked and were working 50-70 hours in a week. - Diversity and inclusion was not a important aspect of the company culture.

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Flexential Response
5y
Thanks for sharing your feedback and for taking the time to post. We appreciate hearing from all our employees.

Explore other reviews about Flexential

5.0
Jul 1, 2026
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Pros

Amazing culture, strong leadership, great customer base.

Cons

not many, amazing company, Lots of change

3.0
Mar 16, 2026
Recommend
CEO approval
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Pros

Flexibility with work life balance Really talented and fun coworkers. Direct upper management great with helping pursue your goals and gathering everyone together to make your job feel like you are in fact a part of a team. This made work enjoyable even when aggravated by other things.

Cons

Compensation and recognition don't match performance. Despite consistent 5-star reviews and going above-and-beyond (taking on extra projects beyond my pay grade), raises were minimal (e.g., 0.9% after a strong first year) and promotions were seemingly gifted on favoritism over performance. Higher leadership (SVPs/L1s) showed limited follow-through on innovative internal projects—e.g., we built data solutions that outperformed enterprise third-party solutions, but they were shelved with only vague "good job" responses and no real investment. L1 attempted to enforce a new corporate policy of flexwork on people living nearly 75 miles away from the nearest corporate satellite office to show. My employment contract did not state I needed to be hybrid yet they enforced it on me even when I didn't have a car and my nearest team member was 3 states over. Policy was dropped after 6 or so months. As a PE-owned company, resources seem heavily directed toward infrastructure expansion (new data centers) rather than employee rewards or reinvestment in existing systems. This leads to frustration when teams outperform but see little financial upside. DCIM and data infrastructure feel under-resourced—limited data engineers, poor visibility into key datasets, infrequent health checks, and surveillance gaps create risks for outages and long-term reliability.

4
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