Pros
Review of Professional Services department. -Everyone is very friendly and open with each other. You get to work with some really awesome people -Working in Boulder is really awesome. You can walk around to all the restaurants and coffee is free at Trident. -Your certifications are reimbursed and you get to work on alot of projects of your skillset. -Unlimited PTO.
Cons
-Leadership is terrible. There is no growth to professional services and it feels at times that they are trying to get rid of the proserv department. -You get overloaded with work quickly. Because pay is so poor, good engineers leave and hiring process is extremely slow. This means engineers are getting overloaded with work and deadlines are pretty much unmovable. -Someone thought it was a good idea to silo everyone off into specific parts of professional services, ie devops, networking, etc. Thats all you get to work on. Forever. Instead of getting to work on cool projects, you are left with just doing the same thing every day. It was then realized silos were a bad idea. That person is still in charge today. -Its rare to see leadership around, even with a pandemic when engineers needed to see leadership the most, they were not around. This forced morale to decrease so much that multiple managers, directors, etc all left during a pandemic. Promotions did not happen within the company, which further decreased morale. -Pro is unlimited PTO, con? Good luck getting approved with the amount of engineers that have left and the numerous projects on the table. -401k benefits were taken away because the company was running out of money after leadership said everything would be okay. Then you see the CEO Chris Downie traveling first class everywhere with no word on when benefits would be coming back. -Theres no trust. Good luck making a mistake because you would immediately be made to feel like a failure. Instead of helping engineers out, it was made to be a one for all company with having to bill a certain number of hours per week.
