Great for Starting Out, But WFH Policy and Low Pay Disappoint - DevOps Engineer I Flexential Employee Review

2.0
Dec 16, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great company for entry-level professionals to get their foot in the door and gain experience in the tech and data center industry. - Collaborative teams and supportive coworkers who are willing to share knowledge and help you grow. - Opportunities to learn and develop foundational skills that can boost your career trajectory. - Unlimited PTO and Sick Time*: Managers will tell you it's not actually unlimited and limit you to 4 weeks a year.

Cons

- Recent WFH Policy Changes: The new work-from-home policy has severely impacted employee flexibility, particularly for those who have been productive and successful in remote roles. Employees feel "shafted" by these changes, as HR's response has been dismissive, effectively saying "tough luck" and urging employees to adapt without meaningful discussion or accommodation. - Below-Market Pay: Compensation is notably below industry standards, which is frustrating given the above-average expectations placed on employees. Many feel overworked and underappreciated in comparison to peers in similar roles at other companies. - High Expectations: The workload and performance standards often exceed what is typical for comparable positions elsewhere, leading to burnout and frustration. - Poor Communication: Leadership’s rollout of policy changes feels disconnected from employee concerns.

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Flexential Response
1y
Thank you for your detailed and thoughtful feedback. It’s clear that you care deeply about your role and the overall culture at Flexential, and we appreciate that time you took to share your experience. We’re proud of our commitment to Hybrid Work, which has been a maximum of two days a week and takes into account both commute times and distances for our local staff. While other companies are going into the office 4 and sometimes 5 days a week, we’re confident that this is the best approach and has taken into account a lot of feedback from our employees across the country. We also work hard to pay competitively in a way that is lucrative for our team and keeps the company financially healthy both in the short and long-term. For workload, we’d encourage you to have a conversation with your manager directly on what may be creating a feeling of burnout and dissatisfaction for you. Set up time with your leader to discuss and come up with a plan that supports you personally and professionally.

Explore other reviews about Flexential

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, strong leadership, great customer base.

Cons

not many, amazing company, Lots of change

3.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with work life balance Really talented and fun coworkers. Direct upper management great with helping pursue your goals and gathering everyone together to make your job feel like you are in fact a part of a team. This made work enjoyable even when aggravated by other things.

Cons

Compensation and recognition don't match performance. Despite consistent 5-star reviews and going above-and-beyond (taking on extra projects beyond my pay grade), raises were minimal (e.g., 0.9% after a strong first year) and promotions were seemingly gifted on favoritism over performance. Higher leadership (SVPs/L1s) showed limited follow-through on innovative internal projects—e.g., we built data solutions that outperformed enterprise third-party solutions, but they were shelved with only vague "good job" responses and no real investment. L1 attempted to enforce a new corporate policy of flexwork on people living nearly 75 miles away from the nearest corporate satellite office to show. My employment contract did not state I needed to be hybrid yet they enforced it on me even when I didn't have a car and my nearest team member was 3 states over. Policy was dropped after 6 or so months. As a PE-owned company, resources seem heavily directed toward infrastructure expansion (new data centers) rather than employee rewards or reinvestment in existing systems. This leads to frustration when teams outperform but see little financial upside. DCIM and data infrastructure feel under-resourced—limited data engineers, poor visibility into key datasets, infrequent health checks, and surveillance gaps create risks for outages and long-term reliability.

4
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