Used to be a great employer but not anymore - Technical Support Specialist FlightSafety International Employee Review

Great schedule and company culture is very welcoming. Felt very supported during the training process. The facility is always clean, co-workers are extremely friendly and helpful

Had to complete many hours of eLearning assignments

PTO, somewhat of a 'decent' salary

Management, both in the center & corporate. The work tasks are too demanding for the BS pay we get. The verbal abuse we get from pilots. Management has zero issue letting you know when you've done something wrong but if they do something wrong.. nothing happens? Oh I'm away from my computer for more than 15 minutes and now I'm getting scolded by not being on the phone? We can't speak freely. We have to watch what we say on the phone cause everything is recorded. The St. Louis location is a joke, with their petty front desk staff & gaslighting managers. The only people who are cool in the St Louis location are their PM's. This whole company needs a redo. Oh & if you're a biological female.. you're not safe if a transgender woman wants to use your bathroom.