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Thank you for sharing your thoughts and experiences. While it’s always difficult to hear such strong criticism, it’s important for us to listen and learn from all feedback, especially from those who have been a part of our journey.
We would like to address the key points you’ve raised head-on:
Corporate Changes and Their Impact: You mentioned the significant impact of the corporate splits and mergers. Transitions of this nature are inherently challenging, and the unfortunate reality is that sometimes they lead to difficult decisions. We understand the strain this placed on our teams, and we have taken steps to stabilize and support our workforce through these changes. We have restructured our teams to ensure a more balanced distribution of responsibilities and are continually evaluating our staffing needs.
Increased Workloads and Role Overlaps: The concern about Devs being required to double their output and PMs taking on QA tasks was taken very seriously. We have since reviewed different initiatives to address these issues, including unifying both the Product and Development teams under a single organization for better alignment and smoother processes; and the use of specific AI tools to enhance our team's capabilities and to ensure that each team member can focus on their core strengths. This modification and restructuring have already led to a more efficient and manageable workload for our teams.
Trust and Transparency: The point about low scores in trust and transparency from upper management was critical for us to address. We have implemented a series of measures to improve in this area. This includes regular, transparent updates from upper management, open forums for employees to voice their concerns and ask questions, and a renewed focus on clear and honest communication. These efforts are already yielding positive feedback, and we are committed to maintaining this momentum.
We appreciate the contributions you made during your time with Flywheel. Your feedback has been crucial in helping us become a better company, and we are committed to continually improving for the benefit of all our employees.