Working at Fortinet Mexico City TAC - Technical Support Engineer II Fortinet Employee Review

3.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing experience. Many different technologies to learn. Stocks. Good Salary.

Cons

Constant Overtime needed to finish cases analysis and troubleshoot. Too many cases assigned per Engineer. Lack of resources for soo many cases. Linked to incorrect management pressured by Sales Teams to just say 'Yes' to everything. Someone will pick it up, doesn't matter who.

Explore other reviews about Fortinet

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Interesting projects

Cons

Internal tools are lacking compared to other places

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- On target OTE and uncapped commissions - Great overall work culture - A lot of cool Field marketing events - Ability to expense dinners, entertainment, gifts for clients - Great company vision and a broad security fabric portfolio with several third party validations for a well-known cybersecurity brand makes it easy to sell and be successful.

Cons

- New business quotas are the same for every seller at least on my team, who all have very different territories, some with more white space heavy accounts that can be much more challenging to hit quota compared to other territories. Quotas went up by 20% from previous year. - Too many internal systems to navigate - processes and sales enablement tools could be more efficient - You can be the top performer in your US sales segment, and still not make it to President's Club because of the way it's structured - competing against different segments and only top 3-4% get to go each year. Rewarding top performers in general is an area needing improvement in my opinion.

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