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Foundation Software

Is this your company?

It’s what you make of it - Anonymous employee Foundation Software Employee Review

5.0
Dec 21, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I normally wouldn't post a review of a company I currently work for, but I felt the need to step up to counter a couple of opinions I’ve seen expressed here. I’ve worked for Foundation Software for a large part of my career and have seen the company grow from just a handful of people to several hundred. Though I work as a software developer, I’ve had many opportunities over the years to work with a variety of departments and have an impact on the growth and success of the company. I think the key characteristic of the people who are successful and happy here is being a self-starter. If you just want a job and wait for things to come to you, you’ll end up with just a job, but if you are self-managing, curious and inquisitive as to how a successful company actually works, and have ideas and want to contribute, you’ll have a rewarding career and be part of something bigger than your immediate job title. The company offers the standard perks of most modern software companies (pop, snacks, nice benefits package, relaxed environment, etc.) and some neat extras like a concierge service. Compensation is good, particularly if you invest yourself in the company. We even have our own training programs where - if you have the aptitude but not the formal education – we’ll pay you to learn. But I think the best perk is being part of a company with a strong culture and sense of community, where there are very few politics, where we actively fight the corporate mentality, and we recognize we’re all contributing to deliver a great product to our customers.

Cons

We keep running out of diet coke (victim of our own rapid growth).

Explore other reviews about Foundation Software

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back, great people, great management

Cons

None that i can think of

3.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

-Snacks and soda available all the time -Coffee machine with many options -Catered Lunches every Wednesday (or daily for busy season) -Nice breakroom with pool table, shuffleboard, tv with some game systems, ping pong. -Happy Hour every Thursday.

Cons

To learn you have to fail. The software is very old, and antique. There is a lot to learn within the software with different modules (A/P, A/R, P/R, etc) that even 5 weeks of training wont be enough to learn, but give you the basics. This place seems to have a "rules for thee but not for me" thing going on too in my opinon. Support reps kinda have it rough, as when it is busy season (tax season for W2s among other things) you lose that hour lunch for a whole month and maybe an additional week if needed, and it takes a toll. You do get overtime for it though. You can deal with difficult clients potentially, and you will have to say "that is not really possiblewithin the software", and they. Another thing that I personally do not like is the metrics. As a new employee, you wont be expected of much. They do however keep tally on your call time, ticket amount taken, what module they were taken in, and call length. All of these metrics play a part in your performance, and your bonus too. Some days you have long call times per ticket, but less solved cases, and other days you have many tickets solved with low call times. The system seems flawed. If you need a job, this place isnt bad, but busy season is aweful. You HAVE to know about the P/R module within the software for busy season, otherwise you will have a rough time. Outside busy season it is ok. Im not sure how advancing within the company is like, but if you wanted to do something more involved such as software dev, I doubt it is going to be that easy, as they always seem to be looking for senior level devs.

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