Pros
You have more freedom than the tellers, you learn about all the products and services in depth which helps you with your own finances. There is a lot of training but also, have to teach yourself to better understand. You have a lot more accountability for your actions and you get to work with the supervisors more and your seen as a more important member of the team. You have your own goals to meet and they are manageable but you do have to put in the work of cross-selling in order to meet expectations.
Cons
There is a lot of learning off the cuff with little room for mistakes. Members can be aggressive and difficult so, you have to be able to disarm them and diffuse many types of situations. Works fine if you were a teller before because you get practice on the Teller line. The starting rate is pretty ok about $19 but then the raises are only about 3% at a time so, your either in for the long haul or work a little harder for a promotion maybe you'll hit the 50k mark if you're lucky. They need to compensate monetarily better overall, Long Island isn't cheap and some of us have to get a second job to make ends meet or if we are lucky have a partner to help out. Also, some branches are sooo busy that even having 2 days off feels like having no days off. A very fast pace environment which prepares you for any other job you are hoping to get.