Metric-driven, not patient-need-driven - Patient Care Technician Fresenius Medical Care Employee Review

While pay was good, it was below the market value for my area. While I was trained initially (a 12-week program plus 6 months on the floor), they did not keep up their training of me despite my many requests to be trained, and then used the phrase "missed opportunity" as part of the reason for driving me out. The hours could be anywhere from 8 to 16 or more hours a day. And we were to work faster, get more done in a shorter period of time, while still being accurate and safe for the patients--though we were being run like a mill. The stress began to affect my health, especially once I reached 13.5 hours per day. Often, after a couple of those days (or longer) in a row, my so-called day off was needed for physical recovery. There is little work-life balance concern. Over time, the drive to keep out TAP down became so myopic that management cared only for that and not the patients or the staff that is to tend to them. Our patient population dropped to such a degree that we went from 6-days a week to 3. While our staffing just covered that, not everyone was working full-time anymore--and they began to recruit new techs. The push began to drive techs out and replace the entire staff with new techs--and for the Clinic Manager to *also* become the RN on the floor (doing two jobs at once).