Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at FreshDirect?

41% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (25) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 33 reviews)); "Good Benefits and low cost Health insurance" ((in 22 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "Great opportunity to practice good customer service." ((in 8 reviews)); "The team is great." ((in 8 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 22 reviews)); "Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 20 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 12 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

Skip to content Skip to footer

Notifications

FreshDirect

FreshDirect reviews

Only growing - Operations Supervisor FreshDirect Employee Review

5.0

Jun 27, 2021

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Great company to be and spend time to gain experience on the food industry

Cons

Lack of professionalism on some situations

FreshDirect Response

Hello and thank you for taking the time to share your feedback with us. As an Operations Supervisor, your feedback is especially important to how we create meaningful changes for you and your team. We recognize there's an opportunity to increase the level of professionalism amongst our teams without sacrificing our FreshDirect culture. We are interested in how we can incorporate your suggestions! You can email us at EmployeeCommunications@FreshDirect.com to share your thoughts with an HR Associate. We look forward to hearing from you!

Explore other reviews about FreshDirect

5.0

Jul 22, 2025

Head of operations

Recommend

CEO approval

Business Outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

1.0

Jul 17, 2026

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

There were no pros at this job. The leadership is unprofessional. You will be working odd hours, there will be disrespectful interactions and lack of organization. The pay is nowhere near worth the mental anguish. They go through human resources staff faster than any other company I have ever known or worked for in my 15 year career. Completely unprofessional AVOID AT ALL COSTS.

Cons

Overworked and unappreciated staff. Leadership is unprofessional and extremely disorganized. Almost every employee is stressed and

See reviews by: Helpful|Rating|Date|All

Jobs at FreshDirect

Supervisor, Ground Operations (Overnight)

Supervisor, Ground Operations (Overnight)

Sr. Transportation Manager

FreshDirect reviews FAQs

FreshDirect reviews FreshDirect Operations Supervisor reviews FreshDirect review

FreshDirect

Only growing - Operations Supervisor FreshDirect Employee Review

Explore other reviews about FreshDirect

Jobs at FreshDirect

FreshDirect reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

FreshDirect reviews FAQs

Jobs at FreshDirect