This job killed me inside. - IHD Technician Frontier Employee Review

2.0
Aug 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Some co-workers and management shared the misery and actually tried to make it bearable. Not bad pay, but not nearly enough to handle the b.s. all day, every day.

Cons

Angry and rude customers, crap quality product that Frontier does not want to invest money into repairing. Scope of technical support too broad. Too many systems to use. Training is lacking. Any career advancement is given to favorites and they promote who they like instead who in qualified. Lots of empty promises. Attendance policy is horrible, especially for someone who needs accommodation for medical issues.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
2mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

avatar
Frontier Response
5d
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
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