Tech support - Anonymous employee Frontier Employee Review

3.0
Aug 22, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Union position, good pay, great benefits, opportunity to increase pay via sales.

Cons

Call center environment meaning strict attendance management, typical supervisors, company is has a tarnished image resulting in very unhappy customers that can wear on many people and finally work software has annoying quirks.

Explore other reviews about Frontier

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

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Frontier Response
2w
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthy work environment, wonderful staff.

Cons

Low gas pay, turf not as expansive as other companies

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Frontier Response
1w
We’re glad to hear you’ve enjoyed working with your colleagues. We’re proud to foster an environment where our employees can collaborate and support one another. Thank you for sharing!
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