Great compensation, not so great work environment. - Customer Service Technician Frontier Employee Review

2.0
Oct 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Great compensation. It used to be a stable job, not so much anymore.

Cons

Business decisions made way up the food chain has deteriorated this company and its ability to provide a productive, efficient work environment. Expect a lot of stress and self inflicted issues.

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Frontier Response
6y
Hello. We understand that being a frontline employee can be challenging and empathize with your experience. We are continually striving to improve for our customers and our employees. If you have any further suggestions, please contact us at FrontierCareerFeedback@ftr.com. Thank you.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

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Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

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Frontier Response
3d
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
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