Not all regions are created equal - Territory Account Executive Frontier Employee Review

2.0
Jul 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Base pay is very competitive. Working for the ILEC (phone company)

Cons

Quotas for my role (in my territory) are unrealistic. FiOS isnt built to most business areas and there isnt a plan to either. The goal is to sell out of the Ethernet playbook. This is great, but in this position, I am relegated to businesses under 100 employees, no government, no large medical and no multi-site chain establishments. This leaves all the mom and pop businesses that dont have a budget for a $290/mo 20M ethernet circuit. So, you hope FiOS is available, but as mentioned, it isnt. Middle management is stuck on too many conference calls and not able to be the resource we need them to be. Not all regions have the same resources, reporting and training as others.

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Frontier Response
5y
Thank you for your review. We note and appreciate your feedback. Rest assured that we're continually striving to improve for our employees and customers. If you'd like to share additional feedback, please contact us at FrontierCareersFeedback@ftr.com. Thank you.

Explore other reviews about Frontier

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

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Frontier Response
1w
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthy work environment, wonderful staff.

Cons

Low gas pay, turf not as expansive as other companies

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Frontier Response
3d
We’re glad to hear you’ve enjoyed working with your colleagues. We’re proud to foster an environment where our employees can collaborate and support one another. Thank you for sharing!
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