Stable employment - Fiber Customer Support Analyst Frontier Employee Review

2.0
Aug 21, 2020
Recommend
CEO approval
Business Outlook

Pros

We got paid on time

Cons

Systems are slow, processes out of date and not documented, poor training

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Frontier Response
5y
Thank you for your review. We'd like to learn more about your experience. Please contact us at FrontierCareersFeedback@ftr.com to share more details. Thank you.

Explore other reviews about Frontier

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

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Frontier Response
1w
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthy work environment, wonderful staff.

Cons

Low gas pay, turf not as expansive as other companies

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Frontier Response
18h
We’re glad to hear you’ve enjoyed working with your colleagues. We’re proud to foster an environment where our employees can collaborate and support one another. Thank you for sharing!
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