No Support - Retention Representative Frontier Employee Review

3.0
Aug 31, 2020
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers; good location; decent incentives

Cons

Management expected too much, while providing too little support; Not given enough time to complete after-call work; too much nickel and diming customers

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Frontier Response
5y
We assure you that we continually strive to create an equal environment where all employees can advance their careers. We’re sorry that you had a negative experience with your management team. If you’d like to share more, please know you can contact us at FrontierCareersFeedback@ftr.com

Explore other reviews about Frontier

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

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Frontier Response
1w
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthy work environment, wonderful staff.

Cons

Low gas pay, turf not as expansive as other companies

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Frontier Response
4d
We’re glad to hear you’ve enjoyed working with your colleagues. We’re proud to foster an environment where our employees can collaborate and support one another. Thank you for sharing!
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