Good Job, High Pressure Environment - Customer Service Manager Frontier Employee Review

4.0
Dec 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Good pay, decent benefits, fun atmosphere. Excellent at diversity.

Cons

A lot of pressure to upsell

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Frontier Response
5y
Thank you for the feedback—it’s truly very valuable to us. Please know you can contact FrontierCareersFeedback@ftr.com to leave additional feedback. Thank you!

Explore other reviews about Frontier

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

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Frontier Response
1w
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthy work environment, wonderful staff.

Cons

Low gas pay, turf not as expansive as other companies

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Frontier Response
3d
We’re glad to hear you’ve enjoyed working with your colleagues. We’re proud to foster an environment where our employees can collaborate and support one another. Thank you for sharing!
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