Great Pay, but no more corners to cut. - Technical Support Frontier Employee Review

2.0
Jul 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Fantastic pay for work. Good people on most of the teams

Cons

Starts projects and stops halfway never to return Teams get assigned jobs that they should not have No communication between teams Management of many teams don't know what their team does Docs are YEARS old with out dated info, when asked to provide updated info they don't provide and ignore follow up

avatar
Frontier Response
5y
Thank you for your feedback. Please know that staying updated with current technologies is a top priority for us as we know it impacts our employees and customers. We note and appreciate your feedback. If you’d like to share more, please contact: FrontierCareersFeedback@ftr.com

Explore other reviews about Frontier

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

avatar
Frontier Response
6d
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthy work environment, wonderful staff.

Cons

Low gas pay, turf not as expansive as other companies

See reviews by: Helpful|Rating|Date|All