steady - Customer Services Frontier Employee Review

4.0
Nov 3, 2015
Recommend
CEO approval
Business Outlook

Pros

good steady work, for decent pay and benefits. plenty of work and the company seems to grow yearly

Cons

growing too fast, software is a little outdated and i do no think can hold the amoutn of reps on the network. raises could be better this is the only company that i have worked for that only gives you from fice cents to 15 cents raise each year.which even at 15 cents it is not enough to even call it a raise

Explore other reviews about Frontier

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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Frontier Response
1w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

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Frontier Response
1w
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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