Stable, But not for Teams - Customer Service Representative (CSR) GEICO Employee Review

3.0
Dec 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Stable income, steady work, and set schedule.

Cons

Stressful standards of success, and if you don't get along with your team members, you'll be in a pickle.

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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