Solid Company to work for but it has its drawbacks - Customer Service Representative (CSR) GEICO Employee Review

3.0
Nov 16, 2023
Recommend
CEO approval
Business Outlook

Pros

The pros of working for GEICO include various location options, hybrid work schedule, shift differential and annual merit raises.

Cons

Hybrid for GEICO means 1 work from home day a week. Management lacks transparency regarding company changes and business decisions. The company is downsizing and reducing staff at a rapid pace to balance inflation and rate increases in the insurance premiums.

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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