Run - Customer Service Representative (CSR) GEICO Employee Review

1.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

At the current company stance, I can’t think of a single Pro for working here.

Cons

Change in benefits making it wildly more complicated for medical issues. Profit sharing is obsolete and raises aren’t even a fraction of what you will end up spending in gas, vehicle maintenance, and lunches/food since they decided out of nowhere everyone except high up management will have to return to office with absolutely no exceptions.

Explore other reviews about GEICO

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, support, growth opportunities and career fulfillment

Cons

Complex industry, and fast paced environment

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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