Pays the bills. - Customer Service Representative (CSR) GEICO Employee Review

3.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Met some good hard working people while working with geico. Volunteering opportunities and they always have games and lunches for employees on a regular basis to give a break from being on the phone.

Cons

This job ways on you Mentally. Costant changes to performances metrics makes it hard to reach promotions in a timely manner or at all. Was cursed out by a supervisor for asking for assistance with a call, had been under his supervision for 5 months. Geico suspended the supervisor and fired him a month later. Wasn't until then I received the proper support and coaching as necessary to help me become a better agent.

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

GEICO has provided extensive opportunities for myself and my family. All of my children have been born while I have been employed at GEICO. We have experienced highs and lows in our personal life over the last 10 years and GEICO has supported us through all of it.

Cons

GEICO is continuing to strengthen its brand and associate experience. They continue to will through opportunities to deliver a remarkable experience for associates and customers.

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