People here do the bare minimum everyday - Operations Supervisor GXO Logistics Employee Review

1.0
Oct 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Depends on the account (company) and site you are at I have been at several PA sites and the only pros are you meet different people and can network. Work Life Balance is pretty good but don't expect overtime in normal season. 8 hours will be all you get hourly. Pay might be higher than normal in the market but that's before taxes. If you take a supervisor role it's all a paper job and checking emails all day.

Cons

Site Managers hold you back from getting promoted. I applied 4 times for a manager off site position and got denied by my own manager. Got HR involved nothing happened. Reported them to ethics and nothing happened. Operations Supervisors are talked about behind their back by upper management. The account directors have never actually worked in a warehouse. Benefits say from day 1 but the plans are not good at all. HR is so slow in person. Current site they don't enforce A or B rules. Managers will not fire people that cause problems to avoid turnover rates. Stay away from this company that claims to be "inclusive" as well its all a song and dance. If you aren't in the managers "clique" then you should start looking for another job. Extreme miscommunication from the bottom of the chain to the top. Your daily routine is always something new added because the other management "left at their shift time" PTO scheduling is not done by the book at all

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GXO Logistics Response
2y
Thank you for sharing your feedback. We strive to equip our managers and HR professionals with the tools they need to adequately support their team members, so we hate to hear you may not be pleased with the team at your site. Because your review does not reflect the employee experience that we strive for - please reach out to us at GXOInquiries@gxo.com so we can better understand your concerns.

Explore other reviews about GXO Logistics

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, myself and my team are all paid really well for the area we are in. Our compensation team reviews often for relevance.

Cons

Work life balance can be hard during structural changes, bit settles down pretty quickly.

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and talented engineers who genuinely support one another. Opportunity to work on impactful projects and solve real business problems. Exposure to modern BI and data technologies. Strong team members who are willing to go above and beyond to deliver results. Good learning opportunities for self-motivated individuals.

Cons

Leadership and management style can create unnecessary stress and turnover risk. Frequent micromanagement and excessive focus on responsiveness rather than outcomes. High meeting volume reduces time available for focused engineering work. Priorities and stakeholder commitments are sometimes established before consulting the engineers responsible for delivery. Limited trust in experienced employees and their ability to manage their own work. Internal growth and mobility can feel restricted. Work-life balance can be impacted by shifting priorities and urgent requests. Lack of recognition or compensation alignment when additional onsite expectations or workload demands are introduced. Having a non-technical BI manager overseeing technical engineering work can sometimes result in unrealistic timelines, misunderstandings of development complexity, and decisions being made without sufficient technical input.

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