Underpaid, understaffed - Retail Sales Associate Game X Change Employee Review

2.0
Oct 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Working around video games and getting to talk to the cool regulars is fun, usually had good coworkers

Cons

We had bare bones staffing and hours. You start at minimum wage despite holding responsibilities (like having a key to the store and the code to the security system) that above normal expectations. Trying to take a day off was impossible because you’d have to try and coordinate trading shifts with someone else because upper management only let us have the bare minimum amount of employees needed and the very VERY bare minimum of hours. Every single employee was required to work Black Friday, Christmas Eve, and the day after Christmas so if you had to travel for the holidays, tough luck. I knew employees who hadn’t been home for the holidays in the last 2+ years because they couldn’t travel there and back in time. Raises were trash. No benefits or sick days or anything unless you were a store manager or higher up. The pay increase when promoted to store manager was trash. Store managers were required to work Fridays, saturdays, and mondays, no exceptions, every week. Every employee had to work every weekend, either Saturday or Sunday. Upper management ignores complaints or criticisms. After I left they started taking in way more stuff and way more responsibility was put on employees, and I highly doubt they got raises for that. Also the VP tried to force workers to work during COVID and spread COVID misinformation. Overall a horrible place to work, speaking for the locations in southern US.

Explore other reviews about Game X Change

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Energetic environment Fast paced Never a dull moment

Cons

Requires lots of communication Tons of multi-tasking Too much temptation to overspend your check there Upward growth requires a lot of patience

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff members were the best part of working here. You were allowed to play your own music.

Cons

Upper management had some sketchy stuff going on; Randomly changing payrates, getting rid of job titles last minute, asking staff store staff to forge a higher ups signature on checks, firing staff left and right for no reason or without a prior interview.

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