Just say No - Customer Service Representative Gap Inc. Employee Review

1.0
Dec 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Discounts on clothing for yourself, family and friends. Like the clothing, hated working in the call center.

Cons

Have to find a new cubicle to sit in everyday as they don't believe in assigning a cube unless you're in management. The computer applications that you need to use everyday suck. Very buggy and frustrating to use. Quite a few customers felt entitled to be jerks. Was told I could get a one-hour lunch and then on orientation, told that everyone only gets a half-hour which I found out is a lie. Lied about how much they could pay and then hiring others with the same experience for more. High turnover rate of employees.

Explore other reviews about Gap Inc.

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and good office space

Cons

Meetings happen over zoom but would like more in person

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life banlance is good, culture is good

Cons

Lack of opportunities for career growth; contractor-based company, with the majority of engineers being contractors; difficult to collaborate across different time zones.

See reviews by: Helpful|Rating|Date|All