Good employer, Most agents are knowledgeable, but no official training/development provided to us. - Counter Intelligence Agent Geek Squad Employee Review

3.0
Jan 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Good pay for a part time hourly employee. I love what I do. Working for an affiliate of best buy means a good discount at the store.

Cons

No training/development, most agents are knowledgeable because most are computer geeks/nerds outside of work. If they aren't then they are the ones people talk s**t about. Geek Squad provides no training, courses, or incentives for doing so. Getting A+ certified is a norm for a computer geek, but not even Geek Squad gives you raise for it, pays for the exam, or promotes their employees to do so. Also getting yelled at on an hourly basis sucks.

Explore other reviews about Geek Squad

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great for setting you up for early career in professional IT. Great work environment. Fantastic co-workers. Awesome store.

Cons

Reduced hours can make it difficult if you need the wages.

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly recommended for anyone trying to break into IT and get as much experience as possible.

Cons

Difficult to move up and still maintain focus on computers and repairs.

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