4.0
Mar 19, 2010
Current employee
Nashville, TN
Recommend
CEO approval
Business Outlook
Pros
It looks good on a resume, and its great customer service experience. I work on a pretty good team where people take ownership and ask for help when needed
Cons
Geek Squad (inside bestbuy) does not mean over the phone tech support. We don't sit and wait for you, like a call center in the store because we are actually working on computers and fixing customer problems. There is a 1-800 number for that and sorry its not free. We wouldn't be in business if it was.