Geek Squad - Counter Intelligence Agent Geek Squad Employee Review

4.0
Mar 19, 2010
Recommend
CEO approval
Business Outlook

Pros

It looks good on a resume, and its great customer service experience. I work on a pretty good team where people take ownership and ask for help when needed

Cons

Geek Squad (inside bestbuy) does not mean over the phone tech support. We don't sit and wait for you, like a call center in the store because we are actually working on computers and fixing customer problems. There is a 1-800 number for that and sorry its not free. We wouldn't be in business if it was.

Explore other reviews about Geek Squad

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great for setting you up for early career in professional IT. Great work environment. Fantastic co-workers. Awesome store.

Cons

Reduced hours can make it difficult if you need the wages.

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly recommended for anyone trying to break into IT and get as much experience as possible.

Cons

Difficult to move up and still maintain focus on computers and repairs.

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