It's all about sales. - Counter Intelligence Agent Geek Squad Employee Review

4.0
Apr 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Really quite good starting pay when compared with other big box retailers. Definite potential for advancement. Quarterly monetary bonus based upon performance of store in regard to reducing shrink (theft).

Cons

Very little of what you actually do involves technical support in a traditional sense - it's really all about convincing customers that they need to buy a particular service or product. This can be ethically problematic, and there may be times when you feel as if you are taking advantage. If you're a good salesperson (who doesn't mind not working non-commission), this may be a good job for you.

Explore other reviews about Geek Squad

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great for setting you up for early career in professional IT. Great work environment. Fantastic co-workers. Awesome store.

Cons

Reduced hours can make it difficult if you need the wages.

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly recommended for anyone trying to break into IT and get as much experience as possible.

Cons

Difficult to move up and still maintain focus on computers and repairs.

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