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      Genesys

      Engaged Employer

      Genesys reviews

      Perfect for Family-centered people - Associate Systems Engineer Genesys Employee Review

      5.0
      Feb 13, 2021
      Associate systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - up to 4 HMO dependents (free) - has retirement plan - has HMO for overaged parents (this is not free) - free fruits and/or breads in the office - unlimited vendo drinks - good management, HR - high pay, increases every year depending on your performance

      Cons

      nothing, really great place to work in

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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