Wonderful place to work !! - Associate AI/ML Engineer Genesys Employee Review

5.0
Jun 6, 2023
Recommend
CEO approval
Business Outlook

Pros

- Great work culture - Clear insights into the grand structure of projects - Smooth on-boarding with wonderful induction directly with Director - Highly talented and knowledgeable managers and team mates - Professional gear for work - Structured workflows with clean and clear guidance - Flexible work hours with zero pressure - Regular team guild sessions for technical insights - 1-on-1 sessions with manager for pampered footsteps into the workflow (HUGELY APPRETIATED)!! - Regular Managerial anonymity sessions where anyone in the team can drop anonymous comments on the problems that they are facing or improvements that can be done at team level. [NEVER SEEN BEFORE!!!] - Exploratory work flow with access to top end gear to train intense Generative AI LLMs

Cons

- None so far, really appreciate everything as mentioned in Pros

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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