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      Genesys

      Engaged Employer

      Genesys reviews

      MLOps Research Engineer Baseline in 1 year - Associate AI/ML Engineer Genesys Employee Review

      5.0
      Sep 22, 2024
      Associate ai/ml engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Pretty proactive work culture - Great opportunity to collaborate with experts on the field - The AI Applied research team has people with quite flexible & versatile skills - Lovely work life balance - Good recognition for the work done - No bias towards anyone what so ever

      Cons

      - Do not provided allowances or other for food, no lunch or transportation services, when working from off or from home (food allowance or snack allowance not provided).

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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