Could be better - Process Associate Genpact Employee Review

3.0
Mar 17, 2022
Recommend
CEO approval
Business Outlook

Pros

- Work from home - Flexible hours - Learning opportunities

Cons

- Salary is not comparable to what market standard is (too low) - Yearly incremental increases are not adjusted for current market - As an employee of a company that merged with Genpact, I feel that the processes we had are not integrating well. Our vertical has suffered due to the lack of support and Genpact’s inability to adapt and change(even though it is a motto). There was a reason they bought our company, we are good at our jobs! Yet it took over 4 years to financially integrate, all of our VPs left for a competitor at once, and we are still sorting things out. I have been with Genpact since the merger in 2017 and was with the previous company since 2015.

Explore other reviews about Genpact

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

excellent culture, good comp, remote first

Cons

none - cant think of any

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Market rate compensation, not much else

Cons

AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.

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