Is Genpact a good company to work for as a Process Associate?

Process Associate professionals working at Genpact have rated their employer with 3.9 out of 5 stars in 4,046 Glassdoor reviews. This is a higher than average score with the overall rating of Genpact employees being 3.7 out of 5 stars. Search open Process Associate Jobs at Genpact now and start preparing for your job interview by browsing frequently asked Process Associate interview questions at Genpact .

Does Genpact pay Process Associate employees well?

Process Associate professionals rate their compensation and benefits at Genpact with 3.5 out of 5 stars based on 4,046 anonymously submitted employee reviews. This is 5.9% better than the company average rating for salary and benefits. Find out more about Process Associate salaries at Genpact.

How happy are Process Associate professionals working at Genpact?

75% of Process Associate employees at Genpact would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Process Associate professionals have also rated Genpact with a 3.7 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.9 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Genpact?

Process Associate (4097) , Process Developer (2387) , Assistant Manager (2024) , Management Trainee (1352) , Business Analyst (1116) , Manager (1098) , Consultant (883) , Senior Associate (711) , Senior Manager (537) , Lead Consultant (510) , Associate (437) , Senior Process Associate (339) , Principal Consultant (244) , Content Moderator (239) , Analyst (216)

What are the pros of working at Genpact according to real employee reviews?

""Genpact has a good work life balance and helps and individual to grow along with the company"" ((in 2501 reviews)); "Work culture is good and no much to employees" ((in 1096 reviews)); "Job security are good in genpact that’s the only good thing I have seen in genpact" ((in 816 reviews)); "good work environment was provided by them and it was a handy experience working there .it" ((in 712 reviews)); "good environment working with ceo is good as fresher at veegam" ((in 456 reviews))

What are the cons of working at Genpact according to real employee reviews?

""Salary is very low as ur post and wrking yr increase...in monetary term genpact pays very less as compared to other org“" ((in 3044 reviews)); "Management is poor and biased" ((in 987 reviews)); "No benefits to encourage an employee and refreshing activities" ((in 319 reviews)); "No employee benefits apart from your fixed components" ((in 89 reviews)); "But the Senior Management and HR heads are good for nothing.. least bothered about Human Resources." ((in 71 reviews))

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Genpact

Genpact Process Associate reviews

3.9

75% would recommend to a friend

(4,046 total reviews)

Balkrishan BK Kalra

84% approve of CEO

77% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.5

Compensation and benefits

Process Associate employees have rated Genpact with 3.9 out of 5 stars, based on 4,046 company reviews on Glassdoor. This indicates that most Process Associate professionals have a good working experience there. Genpact is rated in line with the average (within 1 standard deviation) by Process Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

4K reviews

4.0

Jul 24, 2026

Great learning opportunities but slow promotions and low pay

Process associate

Recommend

CEO approval

Business Outlook

Pros

Good learning opportunities, especially for freshers. Exposure to international clients and business processes. Supportive work environment in many teams.

Cons

Salary and benefits are often considered below market compared to competitors. Promotions can be slow and may vary across teams.

4.0

Jul 23, 2026

Supportive team, but high pressure during peak times

Process associate

Recommend

CEO approval

Business Outlook

Pros

Supportive team and management, approachable TLs and QAs

Cons

High work pressure during peak time

5.0

Jul 23, 2026

Supportive culture with demanding workload during peaks

Process associate

Recommend

CEO approval

Business Outlook

Pros

Supportive Colleagues, good learning opportunities, collaborative culture and professional work environment.

Cons

Workload can be demanding during peak periods but offers valuable learning experiences.

Viewing 1 - 3 of 4,046 Reviews

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Jobs at Genpact

Sr. Associate - Customer Care - Voice 5B

Sr. Associate - Customer Care - Non - Voice 5B

Associate - Customer Care - Non - Voice 5A

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Genpact Process Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great learning opportunities but slow promotions and low pay

Supportive team, but high pressure during peak times

Supportive culture with demanding workload during peaks

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