Work Life in Genpact - Senior Process Associate/SME Genpact Employee Review

3.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Customer Engagement: The candidate's experience in engaging consumers to find opportunities for customized financial solutions through needs-based conversations and individualized customer care aligns with BMO's emphasis on providing a personalized customer experience.

Cons

Adaptability to Sales activities: As stated in the job description, the candidate may need to improve their abilities in incorporating marketing promotions and sales activities into client conversations, even though they have technical assistance and customer care expertise.

Explore other reviews about Genpact

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good compensation Lots of training Good feedback system

Cons

Get pulled a lot of different ways

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company - very empowering and transformation driven. Excellent leadership and management

Cons

Rapid pace and speed of change

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