Do not recommend - Customer Service Representative Genpact Employee Review

2.0
Feb 25, 2025
Recommend
CEO approval
Business Outlook

Pros

- above average salary with possibilty of earning quarterly bonus - paid training

Cons

- understaffed - very old computer system that likes to crash often - huge workload with only 30min break during 8hr shift - no proper training program -

Explore other reviews about Genpact

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good compensation Lots of training Good feedback system

Cons

Get pulled a lot of different ways

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company - very empowering and transformation driven. Excellent leadership and management

Cons

Rapid pace and speed of change

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