Great place to work DEPENDING on the client - BOFA Fraud Tier II Agent Work From Home Genpact Employee Review

3.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Great health benefits! If you are assigned to a client that cares about the wellbeing of their employees, you will love it! Very inclusive and direct managers are supportive.

Cons

They tend to enforce word of mouth policies that are not reflected in the official documents. They may also randomly change your work schedule regardless of home obligations. Depending on the client, raises may only be cents on the dollar as well.

Explore other reviews about Genpact

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good compensation Lots of training Good feedback system

Cons

Get pulled a lot of different ways

3.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Laidback atmosphere for the most part. Good team and people,

Cons

Performance doesn't seem to get recognized. Upper management does time tracking.

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