Good overall - Customer Service Representative Genpact Employee Review

4.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a relaxed place to work at, not too stressful. I always felt like management and the workload was fair. Everything depends on the project, however I felt that this was something that applied to other projects as well.

Cons

Not many benefits if you have tenure. It would be nice to have a salary raise every 6 months or to have more options to grow.

Explore other reviews about Genpact

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good compensation Lots of training Good feedback system

Cons

Get pulled a lot of different ways

3.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Laidback atmosphere for the most part. Good team and people,

Cons

Performance doesn't seem to get recognized. Upper management does time tracking.

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