Pros
Have the ability to help patients and their families in a vulnerable and sensitive time when they need help the most while corporate takes advantage of you and takes advantage of your hard work and good intentions.
Cons
Work life balance is nonexistent, corporate doesn’t care about staff or patients just their bottom line, frequently changing expectations, constantly set up for failure, rarely recognized for above and beyond and never rewarded monetarily, agreed to terms for work and job requirements mean nothing when corporate decides to change job description, lots of talk of support and concern but support never comes and anyone above ED level will never actually help when an issue is raised and actually will make that issue worse and harder to resolve if you loop them in, AVP no longer assists with PTO coverage so unless you find someone willing to take on your job in addition to their own you never get to take your earned time off, at the end of the year the cut your pto balance in half and only pay you for half of it, even when budget is set in a more attainable range they find other loop holes to prevent you from ever actually getting the bonuses that are dangled in front of you like a carrot, absolutely no real training despite extensive training site on company site, took over a year to get someone to briefly talk through the new hire orientation to job check off sheet, rules and policy application is different for every employee, corporate would rather disgruntled employees then assist in supporting reported assistance needs