Pros
You have the luxury of Working from home
Cons
If you’re not a robot you wont fit in here, it’s like everyone is brainwashed. One 30min lunch break and two 15 min breaks is insane. You’re chained to a computer all day the least they can offer is a 1 hour lunch break. The job itself was fine.. its the robotic work culture, getting bad scores for not saying “I’ll be happy to assist you with that”.. even though you just sat on the phone with a consumer for 2 hours helping them and they express how helpful you were.. because you didn’t say that one phrase you need a coaching.. it’s controlling and sick. Your employees are no robot they are real people and should be aloud to speak you people in a professional, friendly manner with needing to use a script word for word.. I feel so bad for people stuck at this job because I know their mental is not well.
