employer cover photo
employer logo
employer logo

Ghirardelli Chocolate

Engaged Employer

Great Perks and Worst Work Environment I've Seen - Quality Assurance Technician Ghirardelli Chocolate Employee Review

2.0
Feb 6, 2021
Recommend
CEO approval
Business Outlook

Pros

-Perks are awesome! 401K matches, good insurance(though some people disagree), there's free chocolate, 50% off at the outlets, and they started offering pet insurance. -Good experience for someone fresh out of college. -People in production are from diverse backgrounds and there's less politics on the production floor than other places I've worked.

Cons

-Pay isn't great. It's good fresh out of college, but since there aren't many roles in the QA department so the techs kinda do everything. Assist with audits, do raw material checks, do cuttings of the products on the floor, assist with R&D projects, enforce GMPs, ect. For the amount we do we should be paid more. -I worked night shift. It sucked. Not only because of the hours, but because you're forgotten about and often the shift is blamed for issues. -QA is a weird in between of corporate and production. We don't get the perks of the production employees because we're corporate (gifts, free insurance, some COVID time off), but since we're production we also don't get many of the perks from corporate (fun events, free food, ect) because we're either not there during the hours or we have to attend to the production floor. The things we do get are leftovers (food that's been out half a day and the extra gifts) and department gifts. -Management doesn't listen to issues and doesn't incentive techs. There's no learning opportunities, no roles to be promoted to, and nothing was done when the QA techs expressed concern about being burnt out. The supervisor tried to change things for the better, but nothing was done because our concerns weren't taken seriously beyond him. No one really gets punished for slacking off and if you go above and beyond don't expect anything more than the thank you and being told you'll get a good performance review.

Explore other reviews about Ghirardelli Chocolate

5.0
Apr 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone feels like a family

Cons

I have no cons. I love my job.

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Free desserts and drinks Chill coworkers

Cons

Lazy supervisors and managers Gossip runs rampant and is treated as a high school job Double standards

See reviews by: Helpful|Rating|Date|All